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Average price, CGT, or profit/loss looks wrong

How to verify average price, completed gains/losses, current gains/losses, dividends, and CGT calculations.

Common symptoms

  • Average price differs from broker records.
  • Realized gain does not match after selling.
  • Profit/loss looks different after dividends, CGT, fees, or partial redemption.

What to try first

  1. 1Check transaction history for duplicate, missing, or incorrectly dated buy/sell entries.
  2. 2For stocks, FolioSync uses FIFO for sells, which means the oldest available buy entries are closed first. The remaining holding cost is then recalculated from the shares still held.
  3. 3Buy-side and sell-side broker charges are included proportionally in FIFO calculations. Zakat is also included in the gain/loss calculation when present.
  4. 4The displayed average price is total remaining cost divided by remaining shares, so it can change after partial sells, bonus shares, or splits.
  5. 5Review completed profit/loss separately from current profit/loss. Closed sell entries affect completed gains/losses, while open holdings affect current gains/losses.
  6. 6For CGT questions, confirm purchase/sell dates and consult your broker, AMC, or a qualified tax adviser. FolioSync stores CGT records for reporting but is not tax advice.
  7. 7For mutual funds, compare against FIFO and remaining Cost NAV rather than only the original invested amount.

When opening a ticket

  • Attach screenshots showing the expected value and FolioSync value.
  • Export the portfolio to Excel and include the affected symbol or fund name.

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