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Portfolio & Calculations
Cash balance does not match
Why cash can differ after buy, sell, deposit, fee, CGT, or PDF-import transactions.
Common symptoms
- Available cash is higher or lower than expected.
- Cash deposit does not seem to adjust against a buy transaction.
- Broker fees or taxes appear to affect totals differently than expected.
What to try first
- 1Confirm cash tracking is enabled for the portfolio.
- 2Review buy and sell transactions for broker charges and any manually entered CGT or zakat. Buys reduce cash by quantity multiplied by price plus broker charges.
- 3Sells increase cash by sale value minus broker charges. CGT and zakat amounts are tracked for reporting, but they are not deducted from sell cash in the stock transaction manager.
- 4Check cash deposits, withdrawals, and broker fee entries in transaction history.
- 5Stock dividend transactions do not change portfolio cash balance by default; they are tracked separately from cash deposits.
- 6If the issue started after PDF import, compare imported charges and taxes against the broker PDF.
- 7Export to Excel and review the cash ledger when the app total and broker total are far apart.
When opening a ticket
- Attach the portfolio Excel export from Settings > Data Protection > Export to Excel.
- If relevant, attach the PDF that created the cash entries and point out the expected cash amount.