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Notifications
Android notifications are not arriving
Checklist for notification permission, app settings, and device background restrictions.
Common symptoms
- Daily profit/loss or midday update notifications do not arrive.
- Announcement notifications appear late or inconsistently.
- Notifications stopped after changing device settings.
What to try first
- 1Confirm Android notification permission is allowed for FolioSync.
- 2Open Settings > Notifications in FolioSync and confirm the specific notification type is enabled.
- 3Allow background usage for FolioSync in Android app settings.
- 4Disable aggressive battery restrictions for FolioSync if your device has vendor-specific battery controls.
- 5Open the app periodically so scheduled jobs and notification settings can refresh.
When opening a ticket
- Send device model, Android version, app version, notification settings screenshot, and battery/background settings screenshot.
- Mention which notification type is missing and when you expected it.